Customer Reviews

We pride ourselves on our high customer service

But don't just take our word for it, read our customer reviews below.

Showing 1 - 200 (of 207)

Paul Sung

sales
Customer Review
07/04/2025
A good car buying experience.
We recently purchased a car from Slaters Motor Group. There were a good selection of vehicles for sale in their indoor showroom to suit all budgets. We were very impressed with the spacing between the cars in which you could view easily without restrictions.
We thought Sales Consultant John was very professional and knowledgeable in his work and he was able to answer all of our queries. He took care of everything from the paperwork to MOT. Also we were offered a fair price for our car as part-exchange. The communication was very good, John kept us well informed with updates and had the car ready for collection in good time.
In our opinion, Slaters Motor Group provides a good all round service. If you see a car you like at Slaters, give them a try and see for yourself.
Customer Review

Slaters Motor Group

07/04/2025
Thank you for your positive review

Reel It

sales
Customer Review
17/03/2025
I would highly recommend slaters motor…
I would highly recommend slaters motor group & service

Am on to my 4th vehicle with them 😍😍

The best part about slaters motor group is there's no fuss - no stress - no pain-

The service team is amazing never any issues


I would highly recommend
Customer Review

Slaters Motor Group

17/03/2025
Thank you for your positive review

Carol Willcox

sales
Customer Review
05/03/2025
I cant thank John Richardson at Slaters Motor Group for the service received whilst purchasing our car from him. From the first phone call to the delivery of our car the communication was first class. John always returned my call or message very promptly and with much professionalism. Thank you John and the team at Slaters Motor Group.

Jonny

service
Customer Review
03/03/2025
Recently renewed my car with Slaters
Recently renewed my car with Slaters, and I particular like to highlight the customer service form Jason, he went above and beyond for me and I will forever be grateful, fantastic service
Customer Review

Slaters Motor Group

03/03/2025
Thank you for your positive review

Mr James

service
Customer Review
17/02/2025
Customer service
WOW, I must say that Jason was fantastic in the way he supported me in choosing a car when I needed to replace mine. He guided me through the range of cars that suited my budget and made sure that I was getting what what right for me. He listened to me and worked with me in a way that I did not feel any pressure, the whole process was done in a way to meet my needs, at an affordable price and I left with confidence that I had made the right decision to buy my car from Jason at Slaters. Thank you
Customer Review

Slaters Motor Group

17/02/2025
Thank you for your positive review

Gordan Millar

sales
Customer Review
10/02/2025
Bought my 2nd car from Slaters ,I have bought many cars over the years,from various dealers, but I must say this company and staff are the best I have dealt with ,and would highly recommend them ,they go above and beyond
Customer Review

Slaters Motor Group

18/02/2025
Thankyou for your positive review

Megan Smith

sales
Customer Review
06/01/2025
Brilliant services.
Bought my first car from this place. Wonderful team. Perfect service couldn't be any happier. Especially thanks to Jason. He made the entire process a million times easier truly could not get any better service elsewhere!!
Customer Review

Slaters Motor Group

07/01/2025
thank you for your positive review

Cameron Richmond

Sales
Customer Review
28/11/2024
Dealt with John who was brilliant throughout the process, seen the car i wanted online and went to view it. John left me to look around, there was know pressure or pushing you get at other garages. Managed to get me a test drive within half an hour of being there.
When it came to buying, the process was easy! The car came with MOT, Tax, service and 2 year warranty. I asked john for the timing belt to be changed for my own peace of mind. He had no problem, even gave me a discounted rate and the car was still available on time despite extra work being carried out.

Overall id say probably the best experience ive had buying a car, very professional and almost too easy!
Would defo reccomend.
Customer Review

Slaters Motor Group

29/11/2024
Thank you for your positive review

Andrew Leonard

sales
Customer Review
27/09/2024
Excellent company
Excellent service and friendly staff that don”t push for sales
Customer Review

Slaters Motor Group

27/09/2024
Thank you for your positive review regards John

Lynn ward

sales
Customer Review
05/09/2024
Brilliant service will definitely use again, and recommend
From the initial buying, which went smoothly, attention to detail was brilliant. Good communication. Got a good price for my part exchange too. The additions are amazing, AA, floor mats, warranty too. John the salesman was brilliant. There were a few minor issues that needed sorting, but the team at the garage service establishment nearby sorted everything for me under the warranty. The car is brilliant, a fiat 500. Will definitely use again and recommend to others. Thanks Lynn
Customer Review

Slaters Motor Group

05/09/2024
Thank you for your positive review

Lauren Morton

sales
Customer Review
13/08/2024
Amazing Team
I purchased a car from them a month ago now and can't stress how good they were. The team was very friendly, patient and considerate, especially as it was my first car. John took care of everything, going through all the offers and details, and kept in communication while the car was getting ready. Couldn't ask for a better experience.
Customer Review

Slaters Motor Group

13/08/2024
Thank you for your positive review

Andrew Hope

sales
Customer Review
07/07/2024
I was looked after by john from slaters motor group and have to say from walking in to driving car away was a very professional experience and highly recommend to anyone looking for a great car and service.
Customer Review

Slaters Motor Group

08/07/2024
Thank you for your positive review

Mel Hewison

sales
Customer Review
02/07/2024
Thank you John for everything. You made everything so easy and smooth after what I had just gone through with my other car (which is no more). You understood and made feel at ease. Love my new little car (rj) and it's perfect. You were amazing from beginning to end. 300 percent recommend to family/friends and the public. Enjoy ur presents.
Customer Review

Slaters Motor Group

02/07/2024
thank you for your positive review

Julie Maven

sales
Customer Review
01/07/2024
Having had a bad experience with another dealership, I was a bit reluctant to look elsewhere. This place, however, is right on my doorstep, so I had a look. Great staff, who aren't one bit pushy. John dealt with me from start to finish and sealed the deal on a gorgeous Mercedes GLA. I'd definitely recommend Slaters to anyone looking for a great deal on a quality car
Customer Review

Slaters Motor Group

01/07/2024
Thank you for your positive review

Celsealouise Liddle

sales
Customer Review
01/07/2024
Just signed for my car today every single one of the lads in here have been super helpful and made everything go so smooth. Everything I've asked to be sorted is under way to being done for the day I can collect the car. Done everything in their power to make sure I was 100% happy. Owner was even In checking on his customers and my dad ended up coming out with a car aswell. Great set of staff super happy can't wait to pick my new car up
Customer Review

Slaters Motor Group

01/07/2024
Thank you for your positive review

Gaileen Smailes

sales
Customer Review
13/06/2024
Collected my lovely new car this morning and I am absolutely delighted. Such a lovely company to deal with. So helpful and kept me in the loop.
Thankyou so much for everything John x
Customer Review

Slaters Motor Group

13/06/2024
Glad you are happy thanks for your business

Micheal Hall

sales
Customer Review
03/03/2024
Thanks Slaters
I was sold a car at this establishment by salesman, John. He was very helpful and answered every question I had very honestly. The car is amazing and I am very happy with my purchase.
Thanks John and co.
Customer Review

Slaters Motor Group

03/03/2024
Thank you for your positive review

NICK jONES

sales
Customer Review
28/02/2024
From the first call through to having the car delivered, James at Slaters was great - friendly, accommodating, and helpful. he allowed me to hold the car with a small deposit while I sorted finance which was fab. All in all, a very good experience. The car arrived today spotless.Thankyou!
Customer Review

Slaters Motor Group

29/02/2024
Thank you for your positive review

Chris Butler

sales
Customer Review
31/01/2024
Superb customer experience. Well looked after and kept in touch throughout the process. Great deal with my car. Massive thanks to John there at Slaters. Thoroughly recommended
Customer Review

Slaters Motor Group

01/02/2024
Thank you for your positive review

Craig Masters

sales
Customer Review
26/01/2024
Good efficient friendly service. All arranged on line. Arrived at the garage and all was prepared for me.
Customer Review

Slaters Motor Group

27/01/2024
Thank you for your positive review

Edward Cummings

sales
Customer Review
09/01/2024
Bought my car from here 2 weeks ago and Dave was really helpful from start to finish.. nothing was a problem would deffo recommend.
Customer Review

Slaters Motor Group

10/01/2024
Thank you for your positive review

Liz Allwood

sales
Customer Review
01/01/2024
I have just bought a car from Slaters. James was the sales person and could not be more helpful. There was no pushy sales and I could not be happier with the Panda I bought. Thank you
Customer Review

Slaters Motor Group

02/01/2024
Thank you for your positive review

William Allan

sales
Customer Review
25/11/2023
Very pleased with the customer service from John he is an asset to your company
Customer Review

Slaters Motor Group

27/11/2023
Thank you for the positive review

Sarah Lamb

Sales
Customer Review
04/11/2023
Slaters Sunderland. Excellent!!!
We have just purchased a car from Slaters in Sunderland. John was amazing and very helpful. He understood our car needs and gave us unbiased information to help us in our purchase. We found him to be very approachable and went above and beyond to help make this process smooth. Thank you so much. I would definitely recommend this garage and inparticular John. Thank you so much
Customer Review

Slaters Motor Group

04/11/2023
Thank you for your positive review

Sam Henderson

sales
Customer Review
22/09/2023
Amazing
Absolutely fantastic service! John made what had been a stressful situation for us, totally easy. Nothing was a bother for him, and was happy to help with all our questions/queries!
Thank you so much John, for helping us replace our family car, and for making it hassle free! :)
Customer Review

Slaters Motor Group

22/09/2023
Thank you for your positive review

Eve Muckle

sales
Customer Review
11/09/2023
Would definitely recommend them.
Excellent service from start to finish,John went above and beyond to keep us updated and explained everything thoroughly to my daughter.
Customer Review

Slaters Motor Group

11/09/2023
thank you for your positive review

Michelle Bedford

Sales
Customer Review
10/09/2023
Professional friendly service
No fuss. No hassle. No hard sale. Great experience from start to finish. Friendly and accommodating. Excellent communication. Nothing is too much bother with John. Going off experience so far I feel the after sales would be the same if I need to contact him. Very approachable. Other company's could learn from this approach.
Customer Review

Slaters Motor Group

10/09/2023
Thank you for your positive review

Julie Frater

sales
Customer Review
10/09/2023
My new car
Staff friendly. Nothing was a trouble. Great service from beginning to end. Love my new car.
Customer Review

Slaters Motor Group

10/09/2023
Thank you for your positive review

Kelly Dalrymple

sales
Customer Review
04/09/2023
Beautiful vehicles for sale and very helpful and friendly service
Customer Review

Slaters Motor Group

04/09/2023
Thank you for your positive review

Andy Wright

sales/service
Customer Review
01/09/2023
Top class service 😁
I've just collected my first car from Slaters (bought from Dave) and I'll definitely be back. Nothing was too much trouble and I'm one of those customers that wants to know everything 😜
The car was prepped to an extremely high standard with refurbished wheels new tyres discs and pads full service and more. I'd definitely recommend Slaters to anyone. Thanks for all your hard work guys 😁
Customer Review

Slaters Motor Group

01/09/2023
Thank you for your positive review

Alfie Gascoigne

sales
Customer Review
31/08/2023
I'd give 6 stars if I could..

I'm new to driving and so didn't have a clue what to expect, but if every garage was as good as Slaters then I'm sure I've got nothing to worry about next time (if I go elsewhere that is!!).

John has been fantastic from start to finish from this process and so has their finance company.

I had a query surrounding one of the systems lights and Slaters advised I could pop down and they thoroughly explained what it was (I wasn't sure of one of the symbols on the monitor) the team at Slaters Services, the man that helped me was fantastic, it was only a query on my behalf, the car is pristine.

I'm sure this isn't the first positive review you will read when looking for a car at Slaters, but don't let anything stop you, they are amazing.
Customer Review

Slaters Motor Group

31/08/2023
Thank you for your positive review

Sam Kinnair

Sales
Customer Review
18/08/2023
Amazing service from start and finish quick and easy
Very professional and informative by John would highly recommend
Customer Review

Slaters Motor Group

18/08/2023
Thank you for your positive review

DANIEL WAKE

sales
Customer Review
20/07/2023
Excellent service
Absolutely fantastic, very helpful in finding me a great car, haloed me save some money by finding me a cheaper deal on the finance, big shout out to John for getting everything sorted great help and absolutely love the car. Would highly recommend.
Customer Review

Slaters Motor Group

20/07/2023
Thank you for your positive review

Malcolm Watson

Sales
Customer Review
19/07/2023
Pleasure to deal with Slaters motor group.John was a relaxed but helpful person to buy from. Nothing was too much trouble for him. Made car buying a pleasure. Delighted with new car.
Customer Review

Slaters Motor Group

19/07/2023
Thank you for your positive review

Una Hall

sales
Customer Review
18/07/2023
James helped through the finance and picking a car couldn't be more helpful, had to cancel at the last minute but James was understanding and helpful when I need a new car this is the company I would use and recommend
Customer Review

Slaters Motor Group

18/07/2023
thanks for your positive review

Peter earl Dixon

sales
Customer Review
18/07/2023
I bought a car from slayers motors...from start to finish.....absolutely brilliant. James.thank you very much..excellent service...I took in for a minor adjustment on the park tropic.....a big thank you to the service department at slaters.....I honestly would recommend this garage to everyone
Customer Review

Slaters Motor Group

18/07/2023
thanks you for your positive review

Gianni Antonio

sales
Customer Review
18/07/2023
Great experience, John was brilliant and had excellent customer service. Definitely recommend buying a car from here.
Customer Review

Slaters Motor Group

18/07/2023
thank you for your positive review

Kelly Rahman

sales
Customer Review
18/07/2023
Great garage to buy a car from this was my 1st experience of buying a car as i have just passed my test. they made me feel relaxed and put no pressure on me to buy and made sure the car was right for me like insurance costs kept me up to date all they way through until collection
Customer Review

Slaters Motor Group

18/07/2023
thank you for your positive review

Alisha Ellen

sales
Customer Review
18/07/2023
Absolutely fantastic service from Slaters Motor Group. Everything was hassle-free and the staff are brilliant. such a nice place and the experience exceptional .
Customer Review

Slaters Motor Group

18/07/2023
thank you for your positive review

Janice Nelson

sales
Customer Review
18/07/2023
They were so friendly and very helpful and very informative.
Nothing was too much trouble.
The car was exactly what I wanted and more. I'm so pleased with my purchase but even more so with the customer service I received from John
Customer Review

Slaters Motor Group

18/07/2023
Thank you for your positive review

Elle Redman

sales
Customer Review
13/06/2023
Great service thanks to John from Slaters!
Constantly kept me updated about the vehicle and even sorted my previous finance. Highly recommended!
Customer Review

Slaters Motor Group

13/06/2023
Thanks for your positive review it has been a pleasure dealing with you regards

Lena Potse

sales
Customer Review
15/05/2023
Asking for the car we were looking for, John pointed us to the back. He followed soon, when we found out the car was still locked and got it out to be able to open the doors properly. When test driving he jumped in the back and was a very pleasant guide, keeping quiet so we could listen to the sounds of the car. Giving more (warranty) information without pushing anything. Ooh and I was totally distracted by the campervan... 😀. Thanks for the pleasant service, we decided on a different car.
Customer Review

Slaters Motor Group

16/05/2023
Thank you for your positive review

Ben Chown

sales
Customer Review
03/04/2023
Great customer service from John, helped every step of the way
Customer Review

Slaters Motor Group

03/04/2023
Thanks for your positive review Ben and thank you for your business

Adrian Joyce

sales
Customer Review
27/03/2023
Just bought our ideal car from Slaters. Great communication throughout the process, the car was in a great condition and exactly what we wanted. Special mention to John, he was really helpful and made it all go smooth. Thanks 👍🏼
Customer Review

Slaters Motor Group

27/03/2023
Thanks Adrian for the positive review glad you are happy with our service regards

Carol Gibson

sales
Customer Review
23/02/2023
Absolutely easiest transition I've had
James was so helpful and even sorted out my online removing my plate and registering and taxing the vehicle
I'm so impressed with the service I've asked for another car for my daughter
Thank you so much
Customer Review

Slaters Motor Group

24/02/2023
Thanks Carol for your positive review

Carol Gibson

sales
Customer Review
10/01/2023
Absolutely easiest transition I've had
James was so helpful and even sorted out my online removing my plate and registering and taxing the vehicle
I'm so impressed with the service I've asked for another car for my daughter
Thank you so much
Customer Review

Slaters Motor Group

10/01/2023
happy to help

Andrei Trendy

Service
Customer Review
02/01/2023
3 weeks agoNEW
Amazing service,one of the best garage from North East!!!
So far the best garage from North East!
Highly recommend!

Martin Liddle

service
Customer Review
16/12/2022
I Just want to say what brilliant Service I got from Slaters Motor Group today I would recommend to everyone and Great after Sales service cheers
Customer Review

Slaters Motor Group

16/12/2022
thank you for the kind words

Vicky M

sales
Customer Review
15/12/2022
Bought my Mokka from these guys David was fantastic to talk to answered all my questions made the part ex go smoothly the car is fantastic and even the after sales is amazing. These go above and beyond for there customers. Would highly recommend slaters motor group to everyone..
Customer Review

Slaters Motor Group

16/12/2022
Glad you were happy with everything and thanks for the positive review

Joe Banks

sales
Customer Review
09/11/2022
Great service from Dave
The staff at slaters motor group were fantastic and very helpful, nothing was a problem and happy to give advice. I will most definitely be recommending them to family and friends, what a great service.
Customer Review

Slaters Motor Group

10/11/2022
thank you for the positive review

Ashleigh Duke

sales
Customer Review
07/11/2022
Great service !!!
The staff at slaters motor group were fantastic and very helpful, nothing was a problem and happy to give advice.

I will most definitely be recommending them to family and friends, what a great service.
Customer Review

Slaters Motor Group

07/11/2022
Thank you for your positive review

PG Trudie

sales
Customer Review
13/10/2022
Would highly recommend Slaters motors..Salesman John was extremely helpful and nothing was a bother to him.Excellent customer service and under no pressure to buy. .Very happy with car
Thanks so much!
Customer Review

Slaters Motor Group

14/10/2022
thank you for the positive review

Ryan Gill

sales
Customer Review
10/10/2022
My dad bought an Audi A3 from slater's last week and collected yesterday. The service provided by James was second to none from start to finish the whole process was simple.
The car was presented immaculately when viewing and even more so when collecting.
You can see they take Full attention to detail with all there cars.
Nothing was to much trouble and the part ex value was very competitive.
Would definitely recommend this place to anyone.
Thanks again
Customer Review

Slaters Motor Group

11/10/2022
Thanks for the positive review

Mick Rodwell

bodyshop
Customer Review
05/10/2022
The Jewel in the Crown
After my car was damaged by youths catapulting a stone at the rear quarter panel Mark and his Team restored the car back to its pre damage condition, if not better. The bodywork was of an extremely high standard of finish, and a true testament to the new water based system which the body repair facility have had recently installed I would have no hesitation in recommending Mark and his Team for not just car sales, car mechanical work, but now also car bodywork repairs. I have been a customer for over 20 years and and always found Mark very professional, courteous, and knowledgeable and wish him all the best for the future. Slaters Motor Group are the jewel in the crown and tick all the boxes for me. Keep up the good work Mark.

Sarah Bernardi

sales
Customer Review
27/09/2022
We can't thank John enough for his outstanding effort to find our new car.
Absolutely amazing service from start to finish & always on the end of the phone when we needed him.
100% recommend Slaters Motor Group!!
Thank you 🙂
Customer Review

Slaters Motor Group

28/09/2022
Hi Sarah Thank you for the kind words. Happy to help regards John

Mary Robinson

sales
Customer Review
26/09/2022
Very helpful on the phone and in person, showed me to the car I wanted to view and left me to it no hassle or pestering involved, informative about the car and sorted out finance for me on the spot would recommend them
Customer Review

Slaters Motor Group

26/09/2022
Thank you for the positive review Mary glad I could help regards john

Jennifer Lee-Walmsley

sales
Customer Review
26/09/2022
Great couldn't have had a better experience
John was amazing couldn't have done it without him. Got in contact about a polo I had my eyes on. Next day I got a call from John and from then on he was so helpful even sending a video across of the car so I could see inside. And from then on the process was smooth easy and quick especially with finding a finance company not long after I picked mg car up. John was friendly and helpful throughout the whole process. Got a good bit off money knocked off from my part exchange too. Have told my family and friends about the company glad I found them and now happily driving my first own car. Thanks to John and slaters.
Customer Review

Slaters Motor Group

26/09/2022
Hi Jennifer thank you for the kind words glad I could help and thank you for recommending us to your friends and family

Shaun Williamson

sales
Customer Review
05/09/2022
Slaters Motor Group in Hendon Sunderland were great. John who dealt with me was great the service I received was fantastic from start to finish
Customer Review

Slaters Motor Group

06/09/2022
Thanks Shaun i was a pleasure and thanks you for your kind words

Ryan Gill

sales
Customer Review
04/09/2022
My dad bought an Audi A3 from slater's last week and collected yesterday. The service provided by James was second to none from start to finish the whole process was simple.
The car was presented immaculately when viewing and even more so when collecting.
You can see they take Full attention to detail with all there cars.
Nothing was to much trouble and the part ex value was very competitive.
Would definitely recommend this place to anyone.
Thanks again.
Customer Review

Slaters Motor Group

04/09/2022
Thanks Ryan

Julie Crawford

sales
Customer Review
01/09/2022
Jane and James pulled out all the stops to get my chosen car ready for my 1st day at work and it is absolutely beautiful! Thank you so much! x
Customer Review

Slaters Motor Group

02/09/2022
thank you for your positive review we were happy to help

Brooke Wilson

sales
Customer Review
04/08/2022
Brilliant service
Great experience purchasing my car from Slater's. The team did great getting my car ready for me. John helped me through the process of purchase. He had great customer service skills and made the process smooth and easy. I loved the fact I could look around the cars without feeling pressured or rushed. I was kept informed every step of the way and my car was ready in a few days. Would definitely recommend using Slater's motor group!!
Customer Review

Slaters Motor Group

04/08/2022
Thank you Brooke for the kind words. Glad you are happy regards John

Brooke Wilson

sales
Customer Review
29/07/2022
Great experience purchasing my DS yesterday and I am over the moon with it. The team did great getting my car ready for me. John helped me through the process of purchace. He had great customer service skills and made the process smooth and easy. I loved the fact I could look around the cars without feeling pressured or rushed. I was kept informed every step of the way and my car was ready in a few days. Would definitely recommend using Slater's motor group!!
Customer Review

Slaters Motor Group

30/07/2022
it was a pleasure doing business with you glad you are completely satisfied regards John

Hannah Foulds

sales
Customer Review
27/07/2022
Class service, loads of help. Defo recommend!

Martin Harris

sales
Customer Review
17/07/2022
Bought my Wife a beautiful little black BMW 1. First class service from James. A true nice guy. Seemless transaction from start to finish with absolutely no pressure. Really recommend Slaters Motor Group

Jackie Nicholson

sales
Customer Review
11/07/2022
We can't thank John enough for the outstanding service whilst my son was buying his first car ! Absolutely amazing customer service, no pressure to buy and once the purchase of the car was complete and my son was ready to drive away John went through all of the features ,even pairing his phone through blue tooth !!!
Thank you so much .
Tom loves his first car !!!!!
Customer Review

Slaters Motor Group

12/07/2022
Hi Jackie Thank you for the kind words and it was a my pleasure doing business with you regards John

Brandon Smithwhite

sales
Customer Review
30/06/2022
Customer service was brilliant, John couldn't of done a better job he kept in touch with me all the time and had the car ready for me the same day, I would highly recommend to anyone else
Customer Review

Slaters Motor Group

30/06/2022
Thank you for the kind words pleasure doing business with you

Rodger Barrett

sales
Customer Review
18/05/2022
Hassle free car buying. Sales assistant John was very helpful when I asked questions about a vehicle
Customer Review

Slaters Motor Group

18/05/2022
thank you for your positive review

lauren Sloanes

sales
Customer Review
17/05/2022
really good customer service from James, he kept me in the loop at all times and my car was ready withing a few days all valeted and clean
honestly.couldnt recommend slaters enough!!
thanks again James
Customer Review

Slaters Motor Group

18/05/2022
Thank you for your positive review

Alan Brown

sales
Customer Review
29/04/2022
Quality service
Excellent customer service, great choice of cars, friendly and customer friendly staff. Great relaxed atmosphere

Shannon Stephenson

sales
Customer Review
29/04/2022
Thank you so much to James for sorting me out with my first car, absolutely love it ! Signed for the car and was here within a week, thank you so much 🥳🥳🥳 also didn't charge me for delivering it to me
Customer Review

Slaters Motor Group

30/04/2022
Thank you for leaving a positive review

Geoffrey Phillips

sales
Customer Review
28/04/2022
Car bought with no problems and knowledgeable salesman John, would highly recommend
No problems from start to finish
Customer Review

Slaters Motor Group

28/04/2022
thanks for the positive review

Ian Porter

sales
Customer Review
28/04/2022
1st class, very helpful and friendly staff . I dealt with John who made me feel like a valued customer and he not just after a sale. Very professional but with a relaxed and calm atmosphere made me feel at ease and no pressure
Customer Review

Slaters Motor Group

28/04/2022
thanks for the positive review

Graham Thompson

sales
Customer Review
28/04/2022
How car sales should be
Crackin service. Friendly and no hard sell techniques. Gave me time to browse and was seamless from start to finish. Thanks John
Customer Review

Slaters Motor Group

28/04/2022
Thanks Graham for your positive review

Peter Brown

sales
Customer Review
28/04/2022
Very helpful and friendly staff
Customer Review

Slaters Motor Group

28/04/2022
Thanks Peter for the positive review

Gillian Cowling

sales
Customer Review
15/03/2022
Very good experience. The car change over was very quick and easy
Customer Review

Slaters Motor Group

15/03/2022
Thanks for the positive review

Derick savage

sales
Customer Review
10/03/2022
Excellent
Well looked after .everything explained very happy with car thanks to Kyle .
Reply
Customer Review

Slaters Motor Group

10/03/2022
Thanks for the positive review

John Douglass

sales
Customer Review
07/03/2022
Very knowledgeable about the vehicle
Customer Review

Slaters Motor Group

07/03/2022
thanks for the positive review

Stephen Hughes

sales
Customer Review
27/02/2022
Professional, courteous and polite
Sale vehicles superbly presented. Sales reps very professional from start to finish, in that reps were attentive, approachable and likable. Never felt under pressure to complete sale. On day I collected vehicle, Kyle took us through all vehicle controls and documentation.

Dominic Rutherford

sales
Customer Review
25/02/2022
Just purchased a car from slaters could not fault the customer service amazing Kyle who sold me my car waste helpful would highly recommend anyone who wants to buy a car go to slaters they kept me informed all the way through the sale. I took my family along and they treated them so well very friendly and welcoming

Peter Norman

sales
Customer Review
23/02/2022
Everything was done quickly, with out any hassle.

Nyal Heslop

sales
Customer Review
16/02/2022
Brilliant and easy!
Brilliant experience! Can't fault it at all, Kyle was spot on from start to finish and very professional! Cheers

Rajiv Menon

sales
Customer Review
11/02/2022
Fabulous service and kudos to Kyle…
Absolutely hassle free and the car was delivered to my door steps . Was an absolutel pleasure and delectation to have Kyle sorting everything for me . I would highly recommend their service and again would like to thank Kyle for arranging everything without having me to worry about anything ..

Craig Heath

sales
Customer Review
26/01/2022
Great Service
Staff were friendly and helpful, we didn't feel pressurised into actually purchasing the vehicle we were looking at. Staff were informative and the sale of the car was dealt with promptly without any issues

Ray Starr

Service
Customer Review
24/01/2022
Fantastic right from the start to the end had no problems at all kept me informed at all times

Hannah Spence

sales
Customer Review
23/01/2022
Brilliant car salesmen!
Absolutely fantastic customer service, so welcoming and kind. Made the experience of finding a new car so settling

Sally Branton

sales
Customer Review
21/01/2022
Excellent service
Great friendly service from John. Part exchanging a car I had from there before. Quick and easy no issues at all and John couldn't have been more helpful if he tried.

Ethan jackson

sales
Customer Review
20/01/2022
Best garage in the north east
Excellent garage Kyle helped me finance my car was so easy. Top man

Ian Glover

sales
Customer Review
14/01/2022
Excellent, efficient service

Michael Close

sales
Customer Review
08/01/2022
Sales team are great they have delivered on everything they said they would. The service team I have dealt with several times have done what they said they would do. Great team great service 👍

Neil Jackson

sales
Customer Review
04/01/2022
Excelent service through out
Slaters car garage is one of the best ive been to .the sevice from kyle was fantastic . I would highly recommend kyle to anyone. Thank you

Gillian Scott

Service
Customer Review
03/01/2022
Never used Slaters before but will always use from now on.
Professional from ringing in Car booked in Sorted and back.
Very reasonable.
Garage used for a Mitsubishi Animal
Toyota Yaris
Absolutely fantastic
Would totally recommend.

Simon Logan

sales
Customer Review
30/12/2021
James was fantastic with the buying of my new car, he walked me through everything, from start to finish it went smoothly and everything was done for me. It's a busy place as all staff were dealing with customers.
If it's a car your after slaters is the place to go ...

Gary Cameron

sales
Customer Review
29/12/2021
Sales man had plenty of experience and knowledge

Ian MacDonald

sales
Customer Review
26/12/2021
Quality service going above & beyond
Top service from this company. Kyle could not of been more helpful when I purchased a car from Slaters. As it was a surprise Christmas/birthday present he even went as far as delivering it to the door on Christmas Eve. Would definitely use again as got a great deal. Thanks for all your help

Stephen Clark

sales
Customer Review
14/12/2021
I bought my Qashqai from Slaters & I love it. I can only say how easy it is to work with. I can highly recommend them, they are what cars dealers should all be like . Nothing is a problem

Simon Logan

sales
Customer Review
13/12/2021
James was fantastic with the buying of my new car, he walked me through everything, from start to finish it went smoothly and everything was done for me. It's a busy place as all staff were dealing with customers.
If it's a car your after slaters is the place to go

Ryan Sherwood

sales
Customer Review
08/12/2021
Excellent customer service from John, bought my first car online without viewing. Car was delivered on the day advised, and in the same condition as the personalised video suggested it was. All advisories sorted on new MOT. Good delivery guy. Look forward to doing business again with John and Slaters Motor Group.
Customer Review

Slaters Motor Group

08/12/2021
Thank you for the positive review

Darren Smith

sales
Customer Review
08/12/2021
Great experience
Bought my wife a car for Xmas and the lads here where top notch. Everything was done smoothly and quickly can't fault them. Kyle was spot on and a nice lad to deal with thanks
Customer Review

Slaters Motor Group

08/12/2021
thanks for the Positive review

Sheila Harker

sales
Customer Review
07/12/2021
Hi, thank you for your 5* review and kind feedback - it was a pleasure to deal with you using our Click&Deliver service! Enjoy the Micra and take care. Kyle

Robert Childs

sales
Customer Review
07/12/2021
Great service, very helpful staff, nice selection of vehicles.

Val Henderson

sales
Customer Review
22/11/2021
Fantastic service, can highly recommended this Company
I have recently purchased a Range Rover Sport from Slaters of Sunderland. From first viewing the car right to sales and after care this company is excellent. The salesman we had was John who was totally professional and helpful person.
We will both recommend and use Slaters in the future.

Nathan Hatfield

sales
Customer Review
22/11/2021
Amazing
Had a really good experience with Slaters Motor Group. Especially Kyle who guided me throughout the finance process and was there to answer all my questions. Friendly bunch of guys!

Nicola Hellens

sales
Customer Review
21/11/2021
I have come to this garage for few years now they always do a very good job all staff very friendly and helpful would highly recommend this garage .

Mark Isherwood

sales
Customer Review
20/11/2021
Fantastic experience highly recommend
Brilliant service from Kyle

Ellie Butler

sales
Customer Review
20/11/2021
Great Customer service with Kyle, he helped me get my first car and made the process very easy! Cant recommend them enough

Thomas Heads

sales
Customer Review
19/11/2021
Very good formal and informal communication and very good professionalism

Julie Baillie

sales
Customer Review
18/11/2021
Great Customer service from start to finish from John, he was there to answer any questions we had. We have already recommended Slaters to all our family and friends. Hopefully wont be long until our Son passes his test and we will be back. Great deals on cars so wouldn't go anywhere else . Thank you for everything

Laura Alice Lewis

sales
Customer Review
16/11/2021
Thank you so much to James and Mark for the car of my dreams. The most amazing deal with the most amazing customer service!

Alan Watson

sales
Customer Review
09/11/2021
Picked this car up yesterday, Huge thank you to James, incredible customer service, the car it's self is superb, all the features, comfort and performance of this car is everything we were looking for, cheers to everyone down at Slaters

Jamie-Leigh Johnson

sales
Customer Review
25/10/2021
Excellent 5 stars
Excellent place to buy from. John was so accommodating throughout and tried his best to make sure I got the car I wanted as a young learner. Over the moon after driving away with it today, clean and tidy little car and exactly as pictured online!

Kelly Perry

sales
Customer Review
23/10/2021
Amazing Service!
Bought a car for my daughter. John was so helpful and professional throughout can't believe how quick we got the car amazing service highly recommend to anyone you won't be disappointed
Customer Review

Slaters Motor Group

23/10/2021
thank you for the positive review and so happy for your daughter regards John

ANGELA ANDERSON

SALES
Customer Review
22/10/2021
Excellent service from start to finish, everything was done very professionally. I will not go anywhere else in future. John could not do enough for me very helpful.
Customer Review

Slaters Motor Group

22/10/2021
THANK YOU FOR YOUR POSITIVE REVIEW

Sean McGeary

Sales
Customer Review
14/10/2021
Amazing service from start to finish.
Very professional.
Always keeping us updated.
Friendly atmosphere.

Even though we had to travel for 30 minutes to get to the garage, we wouldn't go anywhere else.
Will definitely be recommending to family and friends.
Thank you John for making our purchase stress free.
Customer Review

Slaters Motor Group

14/10/2021
Thank you for your positive review

EMMA TYSON

SALES
Customer Review
09/10/2021
ive had my car a few months now and i can't get over how much i love it. i'm almost in awe of it. i'm forever getting compliments of friends about how amazing the condition of my car is. ive raved about the service i was given as i felt like i was buying a brand new BMW, it was the best experience i've had purchasing a car as previously ive been handed keys and the logbook and just went off. i felt extremely valued and i loved the special touches you added such as the prosecco and feeling you have the service you would want your own daughter to receive. ive loved my time with the car, ive not had a single fault with it since purchasing it. ive driven it to Scotland, Whitby and Alnwick with no problems at all. i'm so glad i came to slaters, the car and service i received was amazing. the car was beyond immaculate and i'm still receiving comments about the excellent condition it is in. i will definitely be coming back for a car in the future. ps ive named her ally.
Customer Review

Slaters Motor Group

09/10/2021
THANK YOU FOR ANOTHER GREAT REVIEW

CHARLOTTE LOUISE

SALES
Customer Review
24/09/2021
Incredible service from start to finish! Nothing was too much hassle and they found us a great deal! The car has been serviced and checked to a high standard and we won't shop for a car anywhere else now! Thank you to James who went above and beyond for us… so happy with our new family car
Customer Review

Slaters Motor Group

24/09/2021
THANK YOU FOR YOUR POSITIVE REVIEW

David Blackburn

sales
Customer Review
09/09/2021
Excellent service, good quality cars, friendly honest staff, puts the main dealerships to shame, highly recommended for a visit.

PETER MOORE

SALES
Customer Review
19/08/2021
JUST BOUGHT A FORD FOCUS . GREAT HELP AND NO PRESSURE CHEERS JOHN RICHARDSON

KIRSTY JARVIS

SALES
Customer Review
18/08/2021
Excellent customer service from John viewed the car last week and he had it ready to collect within a few days .. nothing was a problem and he kept us updated on the progress he even helped us with the change of our private reg wouldn't go anywhere else now and would definitely recommend slaters to family and friends thank you again John 🚗

Dean Smith

Sales
Customer Review
10/08/2021
Very friendly staff thanks John

David Johnson

sales
Customer Review
08/08/2021
Slaters - a great independent sales and service dealer
After shortlisting a vehicle on Auto Trader, I contacted to Slaters Motor Group in Sunderland to arrange a viewing and test drive. The car was ready to view and test at the time organised. The Company representative quickly appraised my vehicle, which I wanted to trade in and the provided a competitive trade in value. Slaters Motor Group attended to a couple of issues with the car and prepared my car for collection. The vehicle was in very good condition and I was delighted with my purchase Slaters Motor Group offered a warranty and breakdown cover as standard on the vehicle I purchased and there were extensions to the cover at an additional cost which seemed good value. Often the purchase of vehicles at larger dealerships can be an uncomfortable and time consuming activity but with Slaters, it was a quick and efficient process. Thanks
Customer Review

Slaters Motor Group

09/08/2021
thank you for the positive review

Nicola Smith

Sales
Customer Review
24/07/2021
Excellent service from John. Found my car very quick, turn around was very fast and everything was perfect would highly recommend!
Customer Review

Slaters Motor Group

24/07/2021
Thanks for positive review

Stephen Clark

sales
Customer Review
24/07/2021
Outstanding service worthy of the 5stars.i saw a car I liked spoke to John & test drove the car the next day. I bought the car Nissan Qashqai that day. No pressure sales take as long as you need to view your vehicle. I will be going for a new car for my daughter. Absolutely brilliant service can't recommend this garage highly enough. Well done Slaters.
Customer Review

Slaters Motor Group

24/07/2021
Thanks for positive review

Dean Winter

Sales
Customer Review
23/07/2021
Highly Recommend
Very good customer service, salesmen weren't pushy or intimidating, very good part exchange too
Customer Review

Slaters Motor Group

24/07/2021
Thanks for the positive review

Terri Winter

Sales
Customer Review
17/07/2021
Amazing service from John today in helping us find our new car at a great price and part exchanging our old one with no issues! 5* customer service and went out of his way to make sure we know all the ins and outs. Thanks John!!!
Customer Review

Slaters Motor Group

17/07/2021
Thank you for your positive review

Steve Agar

Sales
Customer Review
16/07/2021
cracking company to deal with, picked and ordered our car with no issues at all. first class service..... 👌
Customer Review

Slaters Motor Group

16/07/2021
Thank you for your positive review

T Ashcroft

sales
Customer Review
16/07/2021
If I could give Slaters Motor Group more stars then I would! Such an easy process from beginning to end. I can't thank it praise John enough, he was so accommodating and helpful he did all the leg work, updating me along the way, he was friendly and chatty. I am VERY pleased with the service and couldn't thank the guys there enough! Definitely worth checking them out!
Customer Review

Slaters Motor Group

16/07/2021
thank you for your positive review

S J Lewis

sales
Customer Review
14/07/2021
If you are looking for a car then look no further. We had a bit of a hiccup at first, which by the way wasn't Slaters fault, but John was fantastic about it all and couldn't have been more helpful. Superb service, no pressure sales and a fantastic place to deal with. Well deserved 5 stars.
Customer Review

Slaters Motor Group

14/07/2021
thank you for your positive review

kaleb Askew-kennedy

sales
Customer Review
12/07/2021
Spot on service from the start and throughout. James was very helpful and professional. The process of getting my first car was made so easy and I couldn't recommend these enough!
Customer Review

Slaters Motor Group

12/07/2021
thank you for your positive review

Helen Kelly

Sales
Customer Review
08/07/2021
My partner Lee Green and I came to look at a Vauxhall Insignia last Saturday. John was really helpful with information and test drive without any sales pressure at all. Anything we needed to know wasn't a problem. My partner wanted to think about it so John gave him his card and said to call if he wanted anymore info. The reason why we went back was the service from John ( and obviously the car). Everything was in place when we picked the car up this morning and the prosecco was a lovely touch for me! Would highly recommend this garage! Thankagain
Customer Review

Slaters Motor Group

09/07/2021
Thank you for your positive review

ANDREW MAY

SALES
Customer Review
07/07/2021
Can't recommend enough as a first time car buyer!
Can't recommend enough! Spoke with salesman John and he guided me through the process. As a first time car buyer the process was smooth and had almost no issues. Car has small scrape on passenger side but John has followed up after purchase to assure that the scrape will be fixed. Staff are friendly and the cars are immaculate.
Customer Review

Slaters Motor Group

07/07/2021
THANK YOU FOR YOUR POSTIVE REVIEW

Joanne Cummings

Sales
Customer Review
04/07/2021
Cant thank James enough for our new car hes literally gone above and beyond to accommodate us in finding the right car. A huge thankyou for all you have done!! Anyone looking for a car id highly recommended slaters motor group 110% and lovely people xx
Customer Review

Slaters Motor Group

04/07/2021
Thank you for the positive review

Kyle Curry

Sales
Customer Review
04/07/2021
Great service and quick process thank you slaters motors and james for being really helpful through the whole process. Would definitely recommend.
Customer Review

Slaters Motor Group

04/07/2021
Thank you for your positive review

Dawn Morris

sales
Customer Review
25/06/2021
It's the first time I have visited this car sale room in Sunderland . I was very impressed the sales team were all friendly they did not put any pressure on me or my partner. they just let us have a look at the cars and when we decided to pick one they were very good And they gave me a good price for my trade in . we spoke about it and agreed a price I could not fault the team work there and the company it's self I no in the future I would go back and tell my family and friends also ✔️✔️✔️
Customer Review

Slaters Motor Group

26/06/2021
thank for the positive review

Amanda Lewis

sales
Customer Review
21/06/2021
If you are looking for a car then look no further. We had a bit of a hiccup at first, which by the way wasn't Slaters fault, but John was fantastic about it all and couldn't have been more helpful. Superb service, no pressure sales and a fantastic place to deal with. Well deserved 5 stars.
Customer Review

Slaters Motor Group

21/06/2021
thanks for the positive review

Sean Driffield

sales
Customer Review
19/06/2021
GREAT SERVICE!!!!!
We have recently purchased a car from Slater's and the customer service we received was spot on. There was no pushy sales or pressure, it was a very friendly and chilled experience. John answered any of our queries and sorted out our requests quickly, as well as free car mats and fizz. Would highly recommend when wanting to buy a good quality second hand car.
Customer Review

Slaters Motor Group

19/06/2021
thank you for your positive review. thanks for your business

Kimberley Metters

sales
Customer Review
12/06/2021
Excellent.
Brilliant. John was extremely helpful from start to finish. Any questions I've needed answering he's sorted straight away.
I would definitely recommend slaters to anybody who is looking for a new car, they are a great company to deal with.
Thanks again. X
Customer Review

Slaters Motor Group

12/06/2021
thank you for you positive review

Ebony Clarke

Sales
Customer Review
11/06/2021
I was looking for a car all over Sunderland and I decided to buy my car from here. Amazed at how helpful and lovely the staff is and how perfect my car has been. Thank you all so much!
Highly recommend :)

Mark hooker

Sales
Customer Review
11/06/2021
Recently purchased my car from Slaters Motor Group and would have no hesitation in recommending this dealer.
A special thanks to James

Linda Donaldson

Sales
Customer Review
11/06/2021
From walking into the showroom Megan was friendly, polite & very helpful. Made me feel comfortable.

Delighted with my car, Megan sorted everything out regarding the car. Nothing is a problem for her.

The car looked like a brand new car when I picked it up & drove it home.

Blake Gustafson

Sales
Customer Review
11/06/2021
Great service and very helpful 👏 definitely recommend

Anthony Branton

Sales
Customer Review
09/06/2021
Daughter purchased a car over the week end and we could not fault the staff in any way very professional service from start to finish I would very much recommend this company if you are thinking of buying a car

Ian James

Sales
Customer Review
08/06/2021
James, James, James... What a guy

Thankyou for sorting me and Lauren out with the best. We love our Ford Kuga ST Line and loved your service, patience and the no pressure approach. We will be back in the future for sure.

All the best
Customer Review

Slaters Motor Group

09/06/2021
Thank you for your business and your positive review James

Sally Branton

Sales
Customer Review
07/06/2021
Fast & reliable - great prices on great vehicles - James was very helpful through the whole
Process! 😊
Customer Review

Slaters Motor Group

08/06/2021
Thanks for the positive review

Wendy Cooper

Sales
Customer Review
07/06/2021
Thank you so much for the fab car and making my daughters experience of buying her first car so memorable 🚗🚗🚗
Customer Review

Slaters Motor Group

08/06/2021
Thanks for your positive review

Engin Karaca

sales
Customer Review
04/06/2021
Great friendly service
Very friendly people. Help you with everything mainly mr John. Can't thank enough. Thank you John

Konstantin Vasilevskiy

sales
Customer Review
02/06/2021
Bought a used car from them with trade-in of my old car. Everything was done fast and perfectly smooth! Trade-in was at very reasonable price. Thank you James.

Simon Mckenzie

sales
Customer Review
02/06/2021
Amazing Dealership
Lovely experience all round, the team kept in touch all throughout the process..I didn't have to chase them up once !
Lovely car, absolutely immaculate inside and out

Emma May

sales
Customer Review
30/05/2021
i had a fantastic experience with slaters from walking through the front door to driving the car away. purchased a lovely white Astra which was in perfect condition after visiting other dealers with similar vehicles but with condition sub par to the one i purchased. i felt very happy and looked after, the car had a lovely pamper before coming with me, i was kept up to date with the car before picking up. john was absolutely lovely with me and took really good care of me and my car. would highly recommend this dealer for the condition of their vehicles and the fantastic service provided!

Gillian Gibson

sales
Customer Review
27/05/2021
Fabulous friendly service!
Excellent friendly service from the moment I walked in to collecting my new car. John kept in contact with me continuously throughout the process and answered all my questions promptly. The whole process was totally stress free and I would highly recommended Slaters to anybody seeking to buy a used car.

Geoff Dobson

sales
Customer Review
27/05/2021
Great selection of cars and no pressure from John the salesman

Paul Cheesman

sales
Customer Review
25/05/2021
Just bought car from Slaters Motor Group John was excellent helping me out got car sorted for me straight away would recommend to anyone thanks again

Pauline Farrell

sales
Customer Review
25/05/2021
Fantastic service from this really professional and friendly dealership
Good communication from John and super efficient service
Would recommend anyone looking to buy a used car to give these guys a look. The best in the area .

Emma May

sales
Customer Review
23/05/2021
i had a fantastic experience with slaters from walking through the front door to driving the car away. purchased a lovely white astra which was in perfect condition after visiting other dealers with similar vehicles but with condition sub par to the one i purchased. i felt very happy and looked after, the car had a lovely pamper before coming with me, i was kept up to date with the car before picking up. john was absolutely lovely with me and took really good care of me and my car. would highly recommend this dealer for the condition of their vehicles and the fantastic service provided!

Anthony Saunders

sales
Customer Review
23/05/2021
Picked my new car up today traded my old one in with no fuss give me a fair trade in price
I dealt with John the sales manager with out a doubt made the process quick and easy and totally stress free
Would highly recommend they have got a great fleet ov really nice cars and there premises is also really nice even got offered a cup cake 🎂 10 out of 10

Tracey Morton

sales
Customer Review
23/05/2021
Picked up my new car yesterday, the garage and particularly John have gone above and beyond to help and kept me in the loop through the whole process. Would definitely recommend

Steven Kerr

sales
Customer Review
11/05/2021
Fantastic and fast service, I would highly recommend and very happy with my car
Thank you

Alan Reardon

sales
Customer Review
11/05/2021
Excellent service highly recommend this garage

Geoff Dobson

sales
Customer Review
11/05/2021
Great selection of cars and no pressure from salesman

Heather Gibson

sales
Customer Review
06/05/2021
Just collected my Corsa this afternoon. Very happy with my new car and it drives like a dream. From start to finish, the customer service was top notch. No hard sale at all. Honest advice and information. given. A big 'THANK YOU' to James for brilliant customer service and help. 10/10 and highly recommended.
Heather Gibson.

Stephen Clark

sales
Customer Review
01/05/2021
I picked up my car from Slaters today and I couldn't believe how easy they made it for me. Car was ready when they said prepared & ready to go. No pushy salesperson & John the sales manager made car buying so easy. I will certainly recommend you go & speak to them. Brilliant service from start to finish. 10/10

Stacey Leigh Foxton

sales
Customer Review
28/04/2021
Couldn't fault this dealership , everything was spot on, I was kept updated about everything and the car is absolutely amazing , John was very helpful with any questions I had , would highly recommend this company

William Bell

sales
Customer Review
22/04/2021
Just ordered a car from hear what a helpful place to get a car from thank you JOHN..... 👍👍

Julia Pattison

sales
Customer Review
19/04/2021

First class service,highly recommended
Would recommend this garage, the staff and service was outstanding ,nothing to much trouble ,the car I purchased is excellent ,would buy from them again if I need another car.

David Lordon

sales
Customer Review
19/04/2021
Honda CR-V bought.
Cannot say to much just excellent sales and excellent after service would highly recommend they go that extra mile to help you.
Megan a sales rep there sorted everything out so smoothly and garage was quick to sort a very minor problem on car in a matter of hours.

Steven Kerr

sales
Customer Review
17/04/2021
Fantastic and fast service, I would highly recommend and very happy with my car Thank you

Alan Reardon

sales
Customer Review
17/04/2021
Excellent service highly recommend this garage

David Lordon

sales
Customer Review
16/04/2021
Cannot say to much just excellent sales and excellent after service would highly recommend they go that extra mile to help you.
Megan a sales rep there sorted everything out so smoothly and garage was quick to sort a very minor problem on car in a matter of hours.
Reply

Andrea Catley

sales
Customer Review
17/03/2021
picked our car up today a week after socially distanced viewing John couldnt help us enough fantastic customer service from start to finish
many thanks

Josie Osborne

sales
Customer Review
17/03/2021
Fantastic service, very quick turn around from day of purchase to collecting. Many thanks for all your help. Would highly recommend.

Samantha Wood

sales
Customer Review
09/03/2021

So helpful and try everything to get you the best deal thank you John

Phil Grand

sales
Customer Review
05/03/2021
Great Customer Service
Collected my new car this weekend and cannot fault the service. John was a pleasure to deal with and could not have been more helpful or responsive.

Gary Stockdale

sales
Customer Review
01/03/2021
John and the guys at Wearside Auto Centre have been superb. I really could not fault them in any way. Despite living nearly 300 miles away John responded to our query within the hour and sent us a personalised video of the car. From our first query on the 23rd Feb to the car being delivered as promised on the 27th the service has been flawless. Thank you guys!

Annie Guy

sales
Customer Review
24/02/2021
I was served by John, outstanding customer service from start to finish. John stayed in touch with me the whole way so I always knew what was going on. Wouldn't go anywhere else from now on.

Joanne English

sales
Customer Review
20/02/2021
Highly recommend nothing is to much trouble and they keep you up to date every step of the way thanks John

Richard Murray

sales
Customer Review
20/02/2021
Absolutely over the moon not only did Mark and his team get me a fantastic car but amazing finance deal with a fast turnaround! High recommend for anyone looking to buy a car in the Sunderland area wouldn't go anywhere else!!!

Paul Slater

sales
Customer Review
20/02/2021
Can't thank Wearside Auto Centre enough. An amazing no pressure service whilst buying a fantastic car. The car was brought up to an amazing standard with a fresh smelling valet, full MOT all advisories sorted including brand new tyres which weren't desperate to be replaced. Thank you to a great friendly and well informed staff......good job guys! :)

Tony Kinson

sales
Customer Review
20/02/2021
Spotted the car i liked on their website and drove down to have a look at it.. Mark and the lads were fantastic.. I literally got sorted with my new car within the hour..
Great lads and very approachable..
I will without a doubt be using them in the future and I will be recommending them to my friends and family.. Cheers

Paul Newton

sales
Customer Review
20/02/2021
Great service from office staff and the sales staff.did exactly what they said they would do when I collected the car.

David Cummings

sales
Customer Review
20/02/2021
Viewed the car online and dealt with John who was very helpful from the start. No pushy sales just friendly advice and answered all my questions. Very small problem with the car on collection which was dealt with straight away. Would definitely recommend. Very good all round.

Michaela Thomas

sales
Customer Review
15/02/2021

Excellent service John was great

Hilary Fletcher

sales
Customer Review
02/02/2021
Quick and efficient
Excellent service quick and easy pick up and everything sorted by the garage, thoroughly recommend them.

Sam Best

sales
Customer Review
02/02/2021
Amazing
Perfect experience from start to finish James especially went out of his way to make sure we got the best possible service

Zoe Dale

sales
Customer Review
02/02/2021
Really friendly staff and has had been excellent at communicating With me from start to finish.

Darrin Reed

sales
Customer Review
02/02/2021
I bought my car from Wearside Auto Centre car sales I was made very welcome was not pressured into buying so I would like to thank Megan for helping me. Would recommend to my family and friends

Mark Cole

sales
Customer Review
27/01/2021
Just came away today after purchasing a car from Wearside Motors i literally could not recommend them enough very professional under the current circumstances nice and easy an absolute joy to deal with, ALL the staff fantastic and very helpful. I will definitely be using these guys again!! Thanks Mark and Meghan absolutely fantastic!!

Alana T

sales
Customer Review
27/01/2021
Purchased my first car from Wearside Auto Centre and collected it yesterday evening. From start to finish, the service was impeccable and I would highly recommend WAC to everyone! They made my experience of buying my first car smooth and hassle free. Thanks to Wearside Auto Centre- I found my dream car!!

Fred T

sales
Customer Review
27/01/2021
Friendly Staff, Good stock of cars. 1 year warranty, Full MOT and 1 year RAC cover. Excellent.

Paul Harman

sales
Customer Review
27/01/2021
I purchased another car privately and although the MOT was positive, I did not consider the underlying effects for a 13 yr old engine & car. I went to WAC for finance on something that is more my style and they helped me get where I am today! I have a brand new car with all the trimmings (compared to my previous one) and I love it! Service was spot on from day one. Constant, up-to-date information and seriously friendly. They're not sales people, they're just people that enjoy selling cars! I'll be back!

Anthony Bell

sales
Customer Review
27/01/2021
Excellent sales through Covid all done in line my girlfriend just had to do couple of formality's before picking her car Up thanks for brilliant service definitely recommend

Kristine Greenham

sales
Customer Review
27/01/2021
Absolutely fantastic service from Wearside Auto Centre. Everything was hassle-free and the staff are brilliant. I was so surprised to get a bouquet of flowers and bottle of prosecco with my car today- such a nice touch made the experience even better.

Josh Rackstraw

sales
Customer Review
27/01/2021
Fantastic service and great car. Couldn't be happier with my car and the service I received

Emily McMullen

sales
Customer Review
27/01/2021
Purchased my lovely car from Wearside Auto Centre a few months ago. From start to finish dealing with these guys was hassle free and well worth it! 1st class service, highly recommend to anyone. my partner purchased a car a few days later which was another 1st class hassle free experience. Thanks to everyone who helped us we are very happy with our cars

Danille Miller

sales
Customer Review
27/01/2021
Amazing service I could not recommend them enough. I wouldn't go anywhere else 😊. Love love love my new car. Thank you x

Amanda JS

sales
Customer Review
27/01/2021
Absolutely 100% recommend this company , the staff go above and beyond anything I've experienced before nothing is too much trouble to them , especially Megan who is an absolute credit to them and very professional despite her age and being new to the company . Over the moon with my new car ! ..totally flawless service...

Courtney Ellis

sales
Customer Review
22/01/2021
Fab service from James and Megan when picking up my new car on Tuesday! Process was so straight forward and easy. Absolutely loving my new car, thanks so much!

Debra C

sales
Customer Review
21/01/2021
The staff are super friendly and helpful. Couldn't ask for more from them.

Phillip C

sales
Customer Review
19/01/2021
Fantastic car and purchase experience Fully covid protection

Callie Lowes

sales
Customer Review
17/01/2021
Would recommend these to anyone, they totally went above and beyond to make sure I had my car as soon as possible. Fantastic service

Danny Walsh

sales
Customer Review
15/01/2021
Excellent experience. Can't recommend them enough!

Atlanta Mclachlan

sales
Customer Review
14/01/2021
Really really recommend these are so so helpful and absolutely lovely people want to thank yous so much I love my new car and I had a lovely experience!! Thanks very much especially the girl called Megan so helpful thanks again